TURNER BIKES PURCHASE GUARANTEE

EXCHANGES

EXCHANGES

If for whatever reason you feel the size, color, and/or model was just not the right choice you can exchange your New Turner for what you feel to be the correct one. There are only just a few guidelines to take note of:

  • You have 7 days from the date of delivery to decide.
  • You can exchange for size, color, and/or model preference.
  • Shipping is not included.
  • This applies to New bikes purchased directly from Turner Bikes only.
  • Call us at (951) 677-1711 for any questions or to start the exchange process.

RETURNS

RETURNS

If for whatever reason you feel that your Turner was purchased in error, either because it’s just not the bike you thought it was or otherwise you can return it to us. There are only just a few guidelines to take note of:

  • You have 7 days from the date of delivery to decide.
  • There will be a 6% restocking fee.
  • Shipping is not included.
  • This applies to New bikes purchased directly from Turner Bikes only.
  • Call us at (951) 677-1711 for any questions or to start the return process.

WHY OFFER A GUARANTEE?

WHY OFFER A GUARANTEE?

Simply put, we know that you are going to love your new Turner mountain bike. But given the chance that it just doesn’t seem to fit right we want to ensure that you will be a happy Turner Bikes Rider in the long run.

There is a reason why most Turner Riders are ‘lifers’ when it comes to brand loyalty; Our customer service is awesome and our bikes love to devour rocks (with grinning anticipation)! But in the end the choice is yours and we will stand behind that choice.

Confused? Then Talk to us, we’re listening… Give us a call at (951) 677-1711

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